Customers asking onlineAI
Finds people on Reddit, X, Hacker News, Bluesky and in your Facebook groups who ask for what you make, and drafts a reply that says it is from you. It goes when you press Send.
Read 40 posts, 1 fits
How it works
Run your company with an AI office.
One office that works on its own: it finds the people already asking for what you make, answers them, books the calls, posts every day and keeps your books. Nothing public goes out without your OK.
Free to set up
No credit card
The light that stays on in your office at night.
While you sleep, your office answers, books and keeps the books. Whatever needs you waits for the morning.
GmailOutlookGoogle CalendarGoogle reviewsTelegramShopifyWooCommerceShopwareikasTrendyolHepsiburadan11lexofficesevDeskParaşütQuickBooksXeroStripee-FaturaXRechnungSentry
Integrations
Watch your office work inside the tools you already use.
Mail, chat and the places people ask online come in; your office answers, books, makes the posts and files the paperwork. Only what needs you reaches you.
An example evening: emails, chat messages and posts people wrote online come in; the office answers them, books a demo, makes and schedules a video, files an invoice and drafts a reply for the owner to send.
Product names and logos are their owners’ trademarks, shown here because Neaion connects to them.
The problem
It’s 11 pm and you are still doing four jobs.
Answering customers, posting something, looking for the next customer, typing up receipts. A bigger company pays a person for each one. In a startup it is you, after the real work is done. Your office takes these four off your evening.
MessagesAnswering customers at 11 pmAAnswer
PostsPosting something every dayPPost
CustomersLooking for the next customerFFind
BooksTyping up receiptsBBooks
How it works
A minute of your office’s day.
It reads your business from what is already public, finds the people asking for what you make, answers them, asks you what it doesn’t know and makes the posts. Below, Pulse, a small software startup.
The whole journey
Someone asks online on Monday. By Friday they are paying you.
Most tools answer one message and stop. Here is every step from the first question to the review, for a small software startup. The amber steps are the ones you do.
1
Found
“Is there a simple tool for tracking churn?”
A reply drafted from your own facts, saying it is from you.
You press Send
2
Demo booked
9:0010:301:003:004:305:00
Real open times from your calendar, a reminder sent.
Nothing for you to do
3
Posted
Today’s video · XReady
Made from your product’s own screens, posted at the hour your audience is most active.
You approve the week
4
Paid
Invoice · your own Stripe linkPaid
Followed until it is paid. The money never passes through us.
Nothing for you to do
5
Review asked
★★★★★
Every customer asked, not only the happy ones.
Every customer asked, not only the happy ones.
A reply drafted to each review. Nothing public goes out without you.
You post the reply
Your part: three taps.Send the reply, approve the week’s posts, post the review reply. The rest runs without you.
What it does
Five jobs, done every day. You see each one done.
Not a dozen chatbots to keep busy. One office that works on its own, by your rules, and shows you what it did. Every part of it is clearly AI.
Every customer, any hourAI
Answers email, website chat, Telegram and marketplace questions in your tone, from your own rules. What your rules do not cover, it asks you first, then remembers.
23 answered today
How it worksCalls and appointmentsAI
Books real open times from your Google Calendar, sends reminders, moves or cancels when a customer asks, and keeps a waiting list.
Booked Thursday 3:00 pm
How it worksPosts, videos and reviewsAI
Makes posts and short videos from your own photos and facts, checks every line against your rules and the law, and drafts a reply to every review. Each post’s own link shows what it brought.
This week’s posts wait for your OK
How it worksReceipts, invoices, paymentsAI
Reads receipts and invoices, follows what you owe and what you are owed, reminds a customer when you say so, and sends you a summary every evening.
Filed an invoice, the total checks out
How it worksActivity shown is an example.
One office, not a dozen chatbots.
It works without being asked
Customers are answered and calls booked as they come in. You do not start each task.
It works where the work is
Your inbox, calendar, chats, shop and books. Not drafts to copy and paste.
No credits to count
A fair-use line instead of credits, and an answer to a customer never drops to a weaker model.
It shows what it did
A summary every evening, and each post’s own link shows what it brought.
It checks before anything leaves
Your rules, the recipient and your country’s advertising law, checked by code. You approve what goes public.
Your market, read for you
It knows where your customers look, and where you are missing.
From your website and public pages only, the office reads what you sell, where businesses like yours are found, where your competitors are and you are not, and what would bring you customers first. No form to fill in.
Try it now, free and with no account: the businesses like yours around you and their prices, where your customers look, and what to fix first on your website.
Posts every day
Your week of posts, made from your own facts.
Posts from your photos and product screens on every plan, short videos from Growth, and videos with your brand’s AI presenter on Premium. Every line checked against your rules, labelled as AI, posted on your Google profile and X at the hour your audience is most active. You approve the week in one tap. Instagram and TikTok are coming.
You stay in control
AI that works for you, not instead of you.
Every message, booking and campaign is checked by code before it leaves. A customer can never talk it into spending money or changing your settings.
Unsure? It asksIt never makes up an answer. Questions outside your rules come to you first.
Nothing public without youReview replies, posts, marketplace answers and campaigns wait for your OK.
Step in any timeAnswer a customer yourself and your office steps back from that conversation for a day.
Roles for your teamOwner, admin and staff. Money, settings and connections stay with the owner.
Industries
Starts with rules for your kind of business.
It reads your website, asks what it could not find, and prepares ready-made rules. Nothing goes live until you have checked it.
Startups & software
Home services
Hair & beauty salons
Restaurants & cafés
Online shops
Clinics
Fitness & yoga studios
Agencies
Hotels & guesthouses
Local shopsGetting started
Set up your office in 3 steps.
Ready on day one. No training, no setup project.
01
Tell it about your business
It reads your website, asks what it could not find, and prepares rules for your kind of business. They stay off until you check them.
02
Connect your tools
One at a time. Try each one on its own questions before it talks to a customer.
03
Decide what it may do alone
Everything else comes to you. You can change this any time.
Pricing
Start free. Scale as you grow.
Every paid plan answers your customers on every channel, books their appointments, answers your reviews and keeps your books. The bigger plans also post for you every day, make videos and look for new customers more often.
Starter
The front desk for one shop: every customer answered, bookings and reviews handled, the books kept, a post every week.
$39/month
Start with Starter
Every month
Unlimited customer replies*
Every reply to the same quality, up to about 200 messages a day
4 picture posts
Receipts and invoices read, unlimited*
Finds people asking weekly, on X too
Go live: your customers get answers on email, chat and Telegram, not just you in the panel.
- Email, website chat and Telegram, answered day and night
- Appointments, reminders and a Book online page
- Receipts and invoices read, the month counted
- Google review replies and complaint sites watched
- Estimates, your morning assistant and your office memory
- What it cannot answer comes to you on Telegram or by email
- People asking for what you do, found once a week
- A post every week, made from your own photos
Business
For a business with a team: a post every day, and new customers found every day.
$79/month
Start with Business
Every month
Unlimited customer replies*
Every reply to the same quality, up to about 400 messages a day
30 picture posts, 6 of them carousels
Receipts and invoices read, unlimited*
Finds people asking daily, on X too
Get seen and found: a post a day made from your own photos, people asking for what you do found every day, on X too, and your team of ten works in one inbox.
Everything in Starter, and:
- Up to 10 people in your team
- Posts on every platform you connect
- More than one location in one account
- Your competitors checked weekly
- Complaint sites checked every 5 hours
Growth
Be seen: short videos every week, and people asking found twice a day.
$149/month
Start with Growth
Every month
Unlimited customer replies*
Every reply to the same quality, up to about 700 messages a day
37 picture posts, 10 of them carousels
8 photo videos
Receipts and invoices read, unlimited*
Finds people asking every 12 hours, on X too
Be seen: more posts, eight photo videos a month made from your own photos, and people asking are looked for twice a day, so you answer while the question is fresh.
Everything in Business, and:
- As many people in your team as you need
- Complaint sites checked every 3 hours
Premium
Everything at full power: every answer by our best model, presenter videos and photo videos.
$349/month
Start with Premium
Every month
Unlimited customer replies*
Every reply to the same quality, up to about 1,000 messages a day
55 picture posts, 10 of them carousels
15 photo videos
20 AI presenter videos
Receipts and invoices read, unlimited*
Finds people asking every 4 hours, on X too
Full power: every customer answer written by our best model, twenty AI presenter videos and fifteen photo videos a month, and people asking are looked for every four hours.
Everything in Growth, and:
- Complaint sites checked every 2 hours
- Every customer answer written by our best model
- Alerts when a competitor changes: a new listing, a run of reviews, a rating or a price
- A strategy for the month ahead on the 1st, written from your own figures
- Priority support
Free
Set up your office and try it, no card needed.
100 replies to try itIn the panel, before you go live
$0/month
Start free
Enterprise
Many brands or locations, your own terms.
Replies, posts and videos set with you
Let’s talk
Contact us
Compare every plan
Swipe the table sideways to see every plan.
| Free$0/mo | Starter$39/mo | Business$79/mo | Growth$149/mo | Premium$349/mo | EnterpriseLet’s talk | |
|---|---|---|---|---|---|---|
| Customer replies | 100 to try | Unlimited* | Unlimited* | Unlimited* | Unlimited* | Set with you |
| …at full quality, up to a day | — | ~200 messages | ~400 messages | ~700 messages | ~1,000 messages | — |
| Every reply by our best model | The difficult ones | The difficult ones | The difficult ones | The difficult ones | Set with you | |
| Picture posts a month | 4 | 30 | 37 | 55 | 55 | |
| …of them carousels | 6 | 10 | 10 | 10 | ||
| Photo videos a month | 8 | 15 | 15 | |||
| AI presenter videos a month | 20 | 20 | ||||
| Receipts and invoices read | 5 to try | Unlimited* | Unlimited* | Unlimited* | Unlimited* | Set with you |
| Finds people asking for what you make | weekly | daily | every 12 hours | every 4 hours | every 4 hours | |
| …on X too | weekly | daily | 2 a day | 3 a day | 3 a day | |
| Complaint sites watched | every 8 hours | every 5 hours | every 3 hours | every 2 hours | every 2 hours | |
| Competitor watch | once | monthly | weekly | weekly | weekly | weekly |
| …alerts when a competitor changes | ||||||
| A strategy for each month ahead | ||||||
| Platforms for posts | 3 | all | all | all | all | |
| People in the team | 1 | 2 | 10 | unlimited | unlimited | unlimited |
| Email, website chat and Telegram answered | In the panel only | |||||
| WhatsApp, Instagram and Messenger messages | Coming soon | Coming soon | Coming soon | Coming soon | Coming soon | |
| Questions to you on Telegram or by email | ||||||
| Priority support | Set with you |
Free to set up, no card neededChange or cancel any timePrices in USD, taxes added where they apply*Unlimited within fair use: every reply is written to the same quality, up to about the number of messages a day each plan shows. Past that we tell you and suggest the next plan; a fifth past it, new replies wait for you until you add answers for the month, choose a bigger plan or the next month starts. No fee per message, never a surprise billPosts go to your Google profile and X today; Instagram, Facebook and TikTok posting is coming soon
Trust & privacy
Built to be trusted with your business.
Your customers’ messages, your books and your accounts are the most private things you have. The office is built so that neither a mistake nor a clever customer can reach them. And you can take everything and leave at any time.
See every company that handles data →How your business is protected
- Your data, kept apartEach business’s data is walled off from every other in the database. More than 2,000 automated security checks run on every change we make.checked
- Every message checked by codeBefore anything leaves: the right recipient, your rules, no money or promises you did not make.checked
- Two-step sign-in and rolesFor the whole team: owner, admin and staff. Money, settings and connections stay with the owner.on
- Hosted in the EUServers in Germany, under a data processing agreement.Germany
- Take everything with youAll your data in one file, any time. Close your account yourself and it is deleted 14 days later.yours
- GDPR, KVKK and US privacy lawYour customers’ data can be exported or erased on request.ready
Roadmap
Coming next.
Not available yet: these are not in any plan today, and nothing is charged for them.
Coming soonWhatsApp, Instagram & Facebook messages
Your office answering on the apps your customers use most.
Coming soonInstagram, Facebook & TikTok posts
Built. Your videos and posts go there as soon as Meta and TikTok have approved Neaion.
Coming soonBank connection
Matching invoices with the money that actually moved.
Coming soonCode fixes for software teams
A reported bug reproduced and a fix drafted. Nothing ships without a person.
What does Neaion do?
It gives your business an office that works on its own: it answers customers, books appointments, answers order and marketplace questions, drafts review replies and posts, finds people online who need what you do, reads invoices, follows money owed and reports. Anything outside your rules comes to you.
Is it only for small businesses?
No. It works for a business of one up to several teams. Enterprise is for several brands or locations.
Does it answer at night?
Yes, 24/7. Website chat within seconds, email within minutes.
What if it doesn’t know the answer?
It tells the customer it will check, asks you, and replies with only what you said.
Will it publish anything without me?
No. Review replies, posts, marketplace answers and campaigns wait for you. Replies go out on their own only when your rules cover them.
Does it post on Reddit or in Facebook groups for me?
Only when you press Send on that one reply. Your office finds public posts where someone asks for what you do or names your business: on Reddit, X, LinkedIn, YouTube, forums, Hacker News, Bluesky, Yelp and Trustpilot. With the Neaion extension for Chrome it also reads the Facebook groups and Nextdoor neighbourhood you open yourself (or, if you switch it on, ask it to scroll through for you). It drafts a reply from your own rules, checks what it says about your business, and ends it saying you own or work at the business. You read it and press Send: on Bluesky and YouTube it goes from your own connected account; on X, Reddit, Facebook groups and Nextdoor the post opens with your reply ready and you press the site's own button. Never several at once, never on a schedule, and it messages no one.
Will it sound like a robot?
No. It writes in the tone you choose, and every email still says it was written with AI.
Do I have to write all the rules myself?
No. It reads your website and starts with ready-made rules for your kind of business.
Can I answer a customer myself?
Yes. Your office steps back from that conversation for a day.
Where is my data?
Hosted in the EU, on servers in Germany. Download everything any time; it is deleted 14 days after you close your account.
What does it cost?
Setting up is free. Paid plans start at $39 a month.
What’s coming next?
Coming next: WhatsApp, Instagram and Facebook messages, posts on Instagram and Facebook, a bank connection, and code fixes for software teams. They are not in any plan yet, and nothing is charged for them.
Your office is ready. Are you?
Set it up free, try it on your own customers’ questions, and decide what it may do on its own.
No credit card · Nothing public goes out without youUpdated 20 October 2026. Building a software product? Neaion for startups.