An AI chatbot for your business that does the next step too.
Your office answers customers on your website's chat, by email and on Telegram from your own rules, in their language. Then it books the time, finds the order or prepares the estimate, and what it does not know, it asks you.
Updated 16 October 2026
More than a chat window.
Most AI chatbots sit on a website and answer questions. That helps, until the customer writes by email instead, wants to book, asks about their order, or asks something the bot was never told. Then the chatbot guesses, or gives up.
Your Neaion office answers in every place customers write to you, from one set of your own rules, and it does the next step too: it books the time, looks up the order, prepares the estimate. What it does not know, it asks you, and remembers your answer.
Where it answers
- Your website's chat, added with one line of code
- Email, from up to five mailboxes
- Your business's own Telegram bot
- Your personal Telegram, as your business
- WhatsApp, Instagram and Messenger: coming
What the bot does, not only says.
Books
Offers the real free times from your Google Calendar, books the one the customer picks, and reminds them before it. A cancel or a move is one reply.
Finds the order
Connected to Shopify, WooCommerce or Shopware, it tells a customer where their order is, but only after they have shown it is theirs.
Quotes
A question about a job gets an estimate prepared from your own price list, for you to check and send.
Speaks their language
A customer who writes in Spanish, German or Turkish is answered in Spanish, German or Turkish, from your rules written in yours.
Asks you
What your rules do not cover goes to you on your phone. You answer once, the customer gets a proper reply, and one tap makes it a rule.
Tells the truth
Every automated message says it was written with AI, and a customer who asks "am I talking to a bot?" always gets the true answer.
A bot that cannot be talked into things.
Customers can write anything, including instructions meant for the bot. Your office treats every message as words to answer, never as orders: who a reply goes to, what it may promise and whether money can be spent are decided by checks in code, not by the conversation. Every answer is checked against your rules before it is sent, so a price, a phone number or an opening time that is not in them does not go out.
Asked before you start.
How do I add the chatbot to my website?
Paste one line of code into your website, just before the end of the page. It works on any site where you can add code.
Will it answer things it does not know?
No. It answers only from your rules. Anything else comes to you as a question, and your answer goes to the customer in a proper reply.
Does it work on WhatsApp and Instagram?
WhatsApp, Instagram and Messenger are coming. Today it answers your website's chat, email and Telegram.
Does the customer know it is a bot?
Yes. Every automated message says it was written with AI, and the chat says so on its button and its header.
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Set up your office in an afternoon.
Free to set up, no card needed. It reads your website, asks what it could not find, and nothing goes live until you have checked it.