About Neaion.
Neaion is an AI office for small businesses and startups: it finds customers, answers them, books them, makes the posts and keeps the books, under the owner's own rules. Here are the facts in one place.
Updated 16 October 2026
Neaion in one paragraph.
Neaion is an AI office for small businesses and startups. It finds people online who are asking for what the business sells, answers the business's customers by email, website chat and Telegram from the owner's own rules, books their appointments into Google Calendar, makes the month's social media posts from the business's own photos, drafts replies to Google reviews and keeps the books from receipts and invoices. Anything public, anything about money and anything new waits for the owner's OK. It is built and hosted in the EU by Rawly OÜ, Tallinn, Estonia.
The facts.
| What it is | One AI office that does five jobs: find customers, answer them, book them, post, and keep the books. Every part of it is clearly AI. |
|---|---|
| Who it is for | Startups and small businesses: software startups, agencies, shops, salons, cafés, home services, cleaners, tutors, photographers, accountants and more. |
| Where it answers customers | Email (Gmail or any IMAP mailbox, up to five), the website's own chat, the business's Telegram bot and the owner's Telegram. WhatsApp, Instagram and Messenger are coming. |
| What it connects to | Google Calendar and Business Profile, Shopify, WooCommerce, Shopware, Stripe, QuickBooks, Xero, lexoffice, sevDesk, Moneybird and other invoicing tools, Zapier, Make and n8n. |
| Price | Free to set up, no card needed. Plans from $39 a month, in US dollars. |
| Languages | Answers each customer in their own language; the app is in English. |
| Data | Hosted in the EU. A data processing agreement is part of the terms, every sub-processor is named, and customer data is not used to train AI models. |
| Who makes it | Rawly OÜ, Narva mnt 5, 10117 Tallinn, Estonia. |
| Contact | hello@neaion.com |
What makes it different.
- It answers your customers, not only you. A front desk on email, chat and Telegram, from your own rules, that asks you what it does not know.
- One office, not a dozen chatbots. Five jobs under one set of rules, one memory of your business and one list of what needs you.
- Built for Europe. Hosted in the EU, with consent, advertising and e-invoice rules part of how it works.
- Plans that say what they include. Answers a day and posts a month, with no credits that run out in the middle of the week.
- Nothing invented. Facts only from what you gave it, every answer checked against them, and a figure that does not add up flagged, never fixed.
It never
- Spends your money or buys ads
- Posts or replies in public without your OK
- Pretends to be a person
- Sends marketing to someone who did not agree
The name and the mascot.
The mark is a roof shaped like an A, with a light in it: the light that stays on in your office at night. The office's mascot is a small spirit made of that light, always shown as an AI helper and never as a person. The logo is here as an SVG. See everything the office does, the plans and how it stays safe.
Asked before you start.
What is Neaion?
An AI office for small businesses: it finds people asking for what the business sells, answers its customers from the owner's rules, books appointments, makes its posts and keeps its books. Anything public waits for the owner's OK.
How much does Neaion cost?
It is free to set up with no card. Paid plans are Starter $39, Business $79, Growth $149 and Premium $349 a month.
Where is Neaion available?
For businesses in Europe and the United States. It is built and hosted in the EU.
Is Neaion a chatbot?
It answers customers like a chatbot, on email, website chat and Telegram, and also books appointments, finds customers online, makes posts and keeps the books.
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Set up your office in an afternoon.
Free to set up, no card needed. It reads your website, asks what it could not find, and nothing goes live until you have checked it.